As a person waiting for a hospital appointment, operation or treatment, we wanted to let you know that the NHS has recently launched the My Planned Care Patient Digital Platform My Planned Care NHS which gives you direct access to the latest average wait time information for your trust, as well as helpful advice and support whilst you wait.
This has been launched in a phased approach. This first phase will just include the ‘average waiting time for treatment’ information for each trust involved in phase 1 and generic supporting health advice and support. George Eliot Hospital will be contributing to this over the next few months.
The next phase will see the expansion of the site to include specific clinical guidance and further advice, including information from George Eliot Hospital, as well as other locally available support and information that people can access whilst they are waiting. Each trust is responsible for uploading this additional supporting information.
We encourage you to look at this site where you may find the information you need before contacting your GP or hospital for an update about any elective procedures you are waiting for.
Updated weekly, the site is easy-to-use and is ‘open-access’ so your carer, friends, relatives, and your NHS team can also access this information.
As well as wait time information, the platform also includes helpful details about how to manage your pain, mental health, keeping healthy and accessing financial help and other local support whilst you wait. It can also help you to prepare for your appointment/operation, including how to make a plan for your care and treatment alongside your healthcare professional.