Published on: 27 June 2025
The award, part of a national initiative led by the Chief Nursing Officer for England and Chief Midwifery Officer for England celebrates the vital contributions made by healthcare and maternity support workers across the NHS.
The award, presented to his family by Duncan Burton, Chief Nursing Officer for England, recognises those who exemplify the core values of the NHS through their unwavering dedication to patient care and support for nursing and midwifery colleagues.
James, known to most as Jim, worked as a Healthcare Support Worker on the Acute Medical Unit (AMU) at George Eliot Hospital, following a previous role as a Domestic within the Estates and Facilities Department. No matter the uniform he wore, James brought the same unwavering spirit of service and care to everyone he encountered.
A proud veteran and active member of the local community, James’s compassion extended far beyond the hospital walls. He was known for his warm smile, his generous heart, and his ability to make people feel seen and valued. Whether it was a patient in need, a colleague having a hard day, or a visitor unsure of their way — James was always there, always ready to help, and always doing so with quiet grace.
Tragically, James died in March 2024 following an accident while on leave in his hometown. His passing left a profound mark on the George Eliot family. For those who worked alongside him, James was more than a colleague — he was a friend, a mentor, and one of life’s true gentlemen.
“James was the embodiment of compassion,” said Natalie Green, Chief Nursing Officer for George Eliot Hospital, “Nothing was ever too much trouble for him. He went above and beyond not because he had to, but because it was who he was. He is truly irreplaceable, and we feel his absence every day.”
“Jim was an incredible gentleman who served his country and dedicated his second career to the NHS, he was the most kind, caring and compassionate of human beings – he was a dedicated, loyal man who would go out of his way to provide the best care for his patients but also his team as they were his second family.”
Duncan Burton, Chief Nursing Officer for England, said: “It is evident James had a profound and lasting impact on many lives – from the patients he cared for to his colleagues across the trust and the wider community.
“It was a privilege to present James’ family with a Chief Nursing Officer Award in recognition of his incredible compassion and his commitment to supporting people in his role as a healthcare support worker and beyond.”