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Improving COVID-19 situation at George Eliot NHS Hospital Trust


Following actions taken by the Trust with the support of Public Health England, Warwickshire County Council and local NHS partners, the number of Covid-19 positive patients has fallen in our hospital and the situation continues to improve.

All wards are now open and the hospital continues to be fully operational. The hospital remains in contact with affected patients and their families.

Investigations have revealed the outbreak was a mixture of community-acquired and hospital-acquired cases, with only 16% of cases confirmed within the hospital.

The Trust and its partners are continuing to monitor the situation and the hospital is maintaining stringent measures to prevent any future spread of the disease:

  • maintaining strict separation of COVID and non-COVID services;
  • continuing to screen all patients attending the emergency department;
  • testing all inpatients regularly, regardless of symptoms;
  • adhering to the strictest possible national guidelines on infection and prevention control, including requiring all visiting patients to wear face coverings and gel hands.

Medical Director, Catherine Free, said: “I understand the level of interest there has been in the situation at the hospital and I am pleased to report the improvement that has taken place. Our priority throughout has been the safety of our patients and staff. The situation was caused by a mix of community transmission and hospital-acquired infection and I thank our local partners for their co-operation in bringing the situation under control.

“Sadly, we are currently  seeing a higher than usual number of deaths related to Covid-19 in the Trust, which is due to the higher number of people we have been treating with the condition recently. As always, we are reviewing the circumstances around every death and are in keeping families informed. Our thoughts remain with the families and friends at this difficult time.

“As we have experienced a community outbreak, I would also remind local people that Covid-19 is still circulating at a high rate locally and urge them not to attend the hospital if they are displaying any symptoms of the disease and to observe government advice on social distancing and handwashing.”

Frequently Asked Questions

Is the hospital safe?

Yes. We are confident that with the support of PHE and colleagues in the local authority and NHS England we have taken the right steps to manage the situation and keep the hospital safe

Is A&E still open?

Yes our Emergency Department remains open and fully operational, but we urge people to only use it in an emergency. You can contact NHS111 for urgent health advice should you need it. More information on when to use A&E can be found here https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/

I was in George Eliot Hospital recently – should I get tested?

You do not need to be tested unless you have symptoms of coronavirus (COVID-19). If you do have symptoms, then you can ask for a test to check if you have the virus. This is called an antigen test. More information about this test and how to request one can be found on the national NHS website.

If you have any other concerns relating to your discharge please contact the ward or department where you received your care or treatment to speak to one of the clinical team who looked after you.

My relative is in the hospital and I am worried about them

Please be assured that we are continuing to provide high quality care to your loved one and all our patients who are being treated in our hospital. We have taken these steps to ensure we continue to keep them, and our staff, safe.

If you would like to contact your loved ones, please consider calling their personal mobile phones and devices to stay in touch, rather than call our wards directly. Free WiFi is available to everyone in our hospital so that patients can make phone or video calls to their family and friends using apps including Facetime, WhatsApp or Skype and mobile reception is available across our site.

If you do need to call the ward for an update, please co-ordinate as a family so that only one person calls to avoid long wait times on ward phones.

Are staff being tested for coronavirus?

We have a robust coronavirus testing programme in place for patients and staff to identify cases quickly, with appropriate measures taken by clinical teams as required.

Should I still come in for my operation?

Yes, unless we have contacted you individually otherwise.

Who should I contact if I need to discuss anything?

If you are a patient in the care of one of our departments, you should be provided with appropriate contact numbers to enquire about your appointment. If you haven't got a contact name and telephone number for the person or department you need to contact, please call the hospital switchboard. 

If you have any other concerns about the please speak to our Patient Advice and Liaison Service (PALS) on 024 7686 5550 , PALS@geh.nhs.uk

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