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George Eliot Hospital - NHS Trust
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Video consultations at George Eliot Hospital

Here at George Eliot Hospital NHS Trust we are working with NHS England and Improvement to ensure that as a Trust we support as many patient appointments as possible using a multitude of methods, other than just face to face.

As an alternative way to consult with you, we are now offering Video consultation appointments that you can attend from any other appropriate location such as home. The aim is also to reduce your travel, time and the associated expense, whilst making it easier for you to ‘stay home and stay safe’.

We are introducing this service gradually over the next few weeks. Services are offered below. 

Video Consultations available at the hospital

Attending your video consultation

If you have been given a video consultation please click on the specialty / department in the table below and then select the relevant clinic from the drop down list.  

What do I need to attend my video consultation? 

  1. A good connection to the internet. 

  2. A private, well-lit area where you will not be disturbed during the consultation

  3. a. Google Chrome on desktop or laptop, or on an Android tablet / smartphone
    and / or
    b. Safari web browser on an Apple iMac, MacBook, iPad, or iPhone

  4. Web-camera, speakers and microphone if on a desktop PC (these should already be built into laptops and mobile devices).


Finally, view the guidance leaflet to ensure your computer or device is compatible.   

In the waiting area 

Once signed in, you will see yourself on the screen as you wait for the clinician to join the consultation. Occasionally there might be a short delay before your appointment commences. If there are any known delays to the clinic times these will be displayed on the screen as you wait. 

 At the end of your video consultation

 The clinician will discuss the options for a further appointment (if required). This may be at the hospital or again on video. The next appointment letter will be sent out to you, and we will also send a letter with the outcome of the consultation to you and your GP.

Frequently Asked Questions 

Click on the link below to find answers to frequently asked questions.

Video Frequently Asked Questions.png

NHS Advice for patients using Video Consultations 

NHS England guide for patients

For all troubleshooting issues

Visit; https://nhs.attendanywhere.com/troubleshooting   

Feedback

You will be invited to complete a patient satisfaction survey after your video consultation appointment. This is an opportunity for you to share your experience and to comment how this service could be improved going forward.

Patient Information Leaflet

If you experience any problems while trying to connect, please view the Attending your appointment via video leaflet

View the guidance leaflet to ensure your computer or device is compatible.

Privacy notice for video consultations