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Patients urged to make the right choice

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Health organisations across Coventry and Warwickshire have come together to remind people that there are other NHS services which can help with urgent care during winter. 

It comes after four hospitals across the area experienced a huge surge in demand for services this week when many have gone back to school and work.

Dr Steve Allen, a Coventry GP and Clinical Director at NHS Coventry and Rugby Clinical Commissioning Group, said: “The public really can choose wisely to make sure they are receiving the right care for their condition at the right time in the right place.

“Many people think they need to visit a GP or hospital with minor illnesses and injuries but they are often better treated more quickly elsewhere, or at home using simple remedies.”

Other services include:

PHARMACY: Your pharmacy can provide confidential, expert advice and treatment for a range of common illnesses and complaints without having to wait for a GP appointment. Find your nearest at www.nhs.uk  

NHS111: This service is for when it’s urgent but not an emergency.  By dialling 111 the caller will be given advice on where they can get the quickest help depending on the symptoms.  NHS111 is available 24 hours a day, 365 days a year. Calls are free.

YOUR GP: For an injury or illness that won’t go away, your GP practice has trained professionals who can advise you.  This is particularly important if you suffer from an underlying health condition.  Dealing with illness early can prevent any trips to hospital.

WALK IN CENTRES / URGENT CARE CENTRES / MINOR INJURIES UNITS: are for conditions such as sprains, suspected breaks and fractures, allergies and wounds that require stitches.  Find your nearest at www.nhs.uk  

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