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Used our maternity services? We want to hear from you!

Maternity 1 stock 2017

Mums to be and mums who have received maternity care at George Eliot Hospital NHS Trust are invited to join the maternity team at a very special event to give feedback on the service they received at the hospital.

The ‘Patient Kitchen Table Event’ will take place on Sunday, 2nd July from 10am -12pm in the Maternity Building Foyer at George Eliot. The aim of the event is to demystify what happens when a patient leaves feedback about the service.

The event is being held in conjuction with the national ‘Sign Up to Safety’ and the ‘Listen to Me’ campaigns and encourages mums to be a part of positive maternity change. This also forms part of the national maternal and neo-natal safety collaborative. It encourages members to be part of positive maternity changes.

Midwives and senior staff will be on hand to take face-to-face feedback from mums (and mums-to-be) or, alternatively, feedback can be left anonymously via postcards. Tea, coffee and cakes will be available to all who attend the event.

Gaynor Armstrong,  Women’s and Children’s Risk Manager and Governance Lead Midwife at George Eliot Hospital NHS Trust, said:

“We would like to invite all mums who have received maternity care at George Eliot to join us at this really important event. We want to know how we can improve our service, and our mums are the perfect judges of the care they receive.

“It doesn’t matter how long ago mums received their care here, or whether it’s positive or negative, we want to hear from you.

“Join us for a cup of tea and a chat, any time between 10am and 12pm on Sunday, 2 July  and tell us about your experience, so that we can enhance services and ultimately the care and safety of all our families in the future .”

Further information can be found at https://www.england.nhs.uk/signuptosafety/kitchentable

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