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George Eliot Hospital remains open and operational while managing Covid-19 cases

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George Eliot Hospital

David Eltringham, Managing Director at George Eliot Hospital NHS Trust, said:

“The Trust, with the support of local and regional NHS partners, Warwickshire County Council and Public Health England (PHE) is managing an increased number of COVID-19 cases in the hospital, and although understandably some people have been concerned about attending hospital during the pandemic, our staff have worked hard to minimise the spread of infection within the hospital. Our message is that our services remain open and operational, so patients should continue to attend their appointments unless specifically advised by the Trust not to. 

“We are in contact with all individuals and their families who have tested positive for COVID-19, and we continue to take strict action to help prevent further spread of infection within the hospital.”

Background

    • Public Health England, the county council and the trust are continuing to work together to monitor and review all confirmed and suspected cases of Covid-19, including those thought to have developed while people have been in hospital (nosocomial transmission).
    • The trust is already following the strict national guidance to limit nosocomial transmission, and as a precaution, to maintain the safety of staff and patients and limit any further spread of infection, we:

 

·        Are temporarily closing and carrying out deep cleaning of 25 beds;

·        Are maintaining strict separation of COVID and non-COVID services;

·        Will continue to screen all patients attending our emergency department;

·        Are testing all inpatients regularly, regardless of symptoms;

·        Are adhering to the strictest possible national guidelines on infection and prevention control.

Frequently Asked Questions

Is the hospital safe?

Yes. We are confident that with the support of PHE and colleagues in the local authority and NHS England we have taken the right steps to manage the situation and keep the hospital safe

Is A&E still open?

Yes our Emergency Department remains open and fully operational, but we urge people to only use it in an emergency. You can contact NHS111 for urgent health advice should you need it. More information on when to use A&E can be found here https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/when-to-go-to-ae/

I was in George Eliot Hospital recently – should I get tested?

You do not need to be tested unless you have symptoms of coronavirus (COVID-19). If you do have symptoms, then you can ask for a test to check if you have the virus. This is called an antigen test. More information about this test and how to request one can be found on the national NHS website.

If you have any other concerns relating to your discharge please contact the ward or department where you received your care or treatment to speak to one of the clinical team who looked after you.

My relative is in the hospital and I am worried about them

Please be assured that we are continuing to provide high quality care to your loved one and all our patients who are being treated in our hospital. We have taken these steps to ensure we continue to keep them, and our staff, safe.

If you would like to contact your loved ones, please consider calling their personal mobile phones and devices to stay in touch, rather than call our wards directly. Free WiFi is available to everyone in our hospital so that patients can make phone or video calls to their family and friends using apps including Facetime, WhatsApp or Skype and mobile reception is available across our site.

If you do need to call the ward for an update, please co-ordinate as a family so that only one person calls to avoid long wait times on ward phones.

Are staff being tested for coronavirus?

We have a robust coronavirus testing programme in place for patients and staff to identify cases quickly, with appropriate measures taken by clinical teams as required.

Should I still come in for my operation?

Yes, unless we have contacted you individually otherwise.

Who should I contact if I need to discuss anything?

If you are a patient in the care of one of our departments, you should be provided with appropriate contact numbers to enquire about your appointment. If you haven't got a contact name and telephone number for the person or department you need to contact, please call the hospital switchboard.

If you have any other concerns about the please speak to our Patient Advice and Liaison Service (PALS) on 024 7686 5550 , PALS@geh.nhs.uk

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