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George Eliot Hospital - NHS Trust
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Welcome to Warwickshire Special Care Dental Service

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Coronavirus Covid-19 update. The team are managing core working hours with effect from Thursday 9 April 2020 – 08:45 – 17:00 Monday to Friday.  We will continue to triage patients and only inviting patients for an appointment if there is an urgent dental need.  We have dental sites available for both COVID positive and COVID negative patients.  The Booking & Access team can be contacted on 01926 317778 for patients who have any enquiries or are in dental pain. 

Who we are and how we help 

We are part of the George Eliot Trust Community services.

  • Our Vision is to improve the oral health of patients with additional needs in Warwickshire by providing holistic and innovative care from dedicated and compassionate staff.
  • Our aim is to provide dental care for people of any age who have additional needs that make it difficult for them to access a family dentist.
  • We offer dental care for adults with severe disability, physical, sensory, intellectual, mental, medical, emotional or social impairment or disability. As well as for children with behavioural problems, special needs, complex medical problems, dental anxiety and extractions with sedation or general anaesthetic.

Our Dental Team

Dental Officers

Dental officers carry out a full examination of your mouth, teeth and gums and treat patients  accompanied  by a dental nurse in surgery or where patients resides

They will:

* Comprehensive care for people of all ages who have special needs and/or who are medically compromised

* Care for people who have found difficulty in accessing general dental services

* Specialist services, such as sedation and general anaesthetics

* Screening of school children and other groups as part of epidemiology

Dental nurse

Support of members of the dental team and patients in surgery or where patients resides to:  

* help the dentist to make the patient feel comfortable and at ease

* assist the dentist and therapist with dental treatments

* take responsibility for the decontamination of instruments

* maintaining dental operating equipment

* ensuring that all relevant materials and supplies are in place

* We also have Specialist Nurses within our service who leads the following areas; Oral Health, Epidemiology, General Anaesthetic and Sedation

A Dental Therapist carries out certain types of dental treatment either direct to patients, or under a dentist's prescription in the NHS.

This includes:

*  administering inhalation sedation (happy air)

*  place pre-formed crowns on primary teeth (baby teeth)

*  carry out treatments such as fillings and extractions

*  place fissure sealants and fluoride varnish

*  treat gum disease

*  scale and polish teeth

*  educate patients on oral health and diet


Our clinical teams are supported by booking and access team, based at our headquarters in Leamington.

The booking and access team are our first point of contact for patients, carers and other health care professionals. 

The booking and access team process and maintain all urgent and routine referrals to our service, assist with patient enquiries, as well as scheduling appointments and monitor the email systems. 

The booking team will also arrange domiciliary visits and interpreters to attend appointments. 

Useful Contact Information

Booking and Access Team:

Address: Dental Booking Office, Whitnash Lodge, Royal Leamington Spa Rehabilitation Hospital, Heathcote Lane, Warwickshire, CV34 6SR

Opening Hours: Monday to Friday from 8:30 to 5pm

Contact Number: Booking Office: 01926 317778

Email:dentalreferrals.warks@nhs.net

Out of Hours contact: NHS 111

General Anaesthetic and Sedation Specialist Nurses 

Address: Dental Booking Office, Whitnash Lodge, Royal Leamington Spa Rehabilitation Hospital, Heathcote Lane, Warwickshire, CV34 6SR

Opening Hours: Monday to Friday from 8:45 to 5pm

Contact Number: 01926 317778 Ext: 7623 

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Atherstone

Address:Atherstone Special Care Dental clinic, Atherstone Health Centre, Long Street, Atherstone, CV9 1AX

Opening Hours: Tuesday & Fridays:  8.45am to 5pm

Contact Number: 01926 317778

Parking:There is a 4 hours free car park to the rear of the clinic.

 

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Bedworth

Address: Bedworth Special Care Dental Clinic, Bedworth Health Centre, High Street, Bedworth, CV12 8NF

Opening Hours: Monday to Friday:  From: 8.45am to 5pm

Contact Number: 01926 317778

Parking:Public car park is situated at the Civic Hall carpark behind the library, Pay on arrival 

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Crown Way

Address:Crown Way Dental Clinic, Crown Way Clinic, Crown Way, Lillington, CV32 7SF

Special Opening Hours (COVID-19 Site): Mondays to Fridays from 10 am to 2pm.

Contact Number: 01926 317778

Parking: no patient car park on site but street car parking nearby
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Camphill

Address:Camp Hill Special Care Dental Clinic, Camp Hill Clinic, Ramsden Avenue, Nuneaton, CV10 9EB

Opening Hours:  Mondays to Thursday: From 8.45 to 5pm and Alternate Fridays From 8:45am to 5pm.

Contact Number: 01926 317778

Parking:  Car park is free of Charge 

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Leamington

Address:Leamington Special Care Dental Service, Leamington Rehabilitation Hospital, Heathcote Lane, Heathcote, Warwick, CV34 6SR

Opening Hours: Monday to Friday from 8:45 to 5pm

Contact Number: 01926 317778

Parking: Pay as you leave patient car park at reception. 

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Orchard Centre

Address:Rugby Special Care Dental Clinic, Orchard Centre Health centre, Lower Hillmorton Road, Rugby, Warwickshire, CV21 3SR

Opening times: Monday to Friday from 8:45 to 5pm

Contact:  01926 317778

Parking:  Free Patient car park at the front of the Centre

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Stratford

Address: Stratford Dental Clinic, 1st Floor, Stratford Hospital, Arden Street, Stratford-upon-Avon, CV37 6NX

Opening hours: Tuesday, Thursdays and Friday from 8:45 to 5pm

Contact: 01926 317778

Parking: Multi-storey car Park pay on leaving 

Our Special Care Dental Services covers the following areas

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Our oral health educator works within the trust and the community implementing strategies for improving oral health. Our aim is to deliver preventative advice, intervention to targeted groups to encourage self-care and motivation to change behaviour,while focusing on diet and dental hygiene. 

There are resources that can be provided to health care professionals and early years professional; such as loanable oral hygiene aids, delivery of oral health sessions independently or training under ‘Train the Trainer’ scheme for delivering oral health.

Domiciliary care provides dental care to patients in their home, due to their additional needs are unable to attend a clinics. 

Our experienced dental team work with patients and those who support them to ensure they maintain their oral health and receive dental care in a caring and understanding environment.


With links between mental health condition and its effect on oral health our service provides specialist care for those that cant receive care from their general dental practitioners.

Patients with high levels of anxiety may be referred to our service by their regular dentist. Upon referral, a patient’s anxiety levels will be assessed by means of a questionnaire. If accepted for care, this will be discussed with patients at their first appointment and treatment will be planned to reduce anxiety levels and build confidence to accept treatment in the future. We understand that patients may take several appointments to overcome their fears and can take the time needed to complete treatment.

Treatment for anxiety at the dentist:

In most cases, patients will be offered one course of treatment with our service. Once the treatment is complete, patients will be discharged back to their referring, routine regular dentist for continuing care.

Dental anxiety/phobia can be describe as fear, anxiety or stress when placed in a dental setting. This can mean patients avoid or delay receiving dental treatment which has a negative impact on their oral health. Our experienced staff are able to support and reassure these patients.

Patients who are medically compromised may have difficulty in accessing dental care and could require specialist care due to their complex medical history for example; Cancer, Stroke, Chronic Obstructive Pulmonary Disease (COPD), some viral diseases such as Hepatitis C and acquired immunodeficiency syndrome (AIDS) and Dementia. 

People with learning disabilities may have poor oral health due to cognitive, physical and behavioral factors. Our service is able to provide additional support their oral to ensure patients are able to access appropriate oral health care and advice
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