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George Eliot Hospital - NHS Trust
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Heart Failure Nursing Service

Contact details

Tel: 024 7615 3841

Jan 2021

Heart Failure Nursing Team

Name: Ray Upchurch

E-mail: ray.upchurch@geh.nhs.uk

Yemi Chapman

E-mail: yemi.chapman@geh.nhs.uk

Specialty details

The Heart Failure Nurse cares for patients and their family or carers who have been diagnosed with Heart Failure. Clinical staff and GP's can also request information from this service.

What does the service provide?

When you have been given a diagnosis of Heart Failure, you will be referred to the Heart Failure Nursing Service when you are either in hospital or invited to Heart Failure Nurse Clinic. You will receive an individually tailored programme which will include:

  • Advice and education to ensure you and your family or carers understand your Heart Failure Diagnosis.
  • Advice on how to manage and monitor your condition and who to contact if you have a concern.
  • Healthy lifestyle advice.
  • Explanation of the benefits and side effects of your medications and any further treatment planned.
  • Increasing or decreasing your Heart Failure medication depending on how you feel.
  • A full clinical Nursing assessment and blood tests when necessary.
  • Individualised exercise programme at George Eliot Hospital and in the Community, if appropriate.
  • Monthly education sessions at Mary Ann Evans Hospice.
  • Each patient will be offered a Heart Failure information pack, including a Heart Failure Passport to record health progress. 


Top Tips for patients who have experienced heart failure

  1. Weigh yourself daily and if you notice an increase in weight by  3-4 1bs (2kg) in 3-4 days contact your Heart Failure Nurse or GP. 
  2. Unless directed otherwise limit your fluid intake to 2 litres a day or 7-8 mugs of fluid. 
  3. Eat a healthy well balanced diet and AVOID adding salt to your food. 
  4. Ensure you take your medications as prescribed and never run out of your tablets. 
  5. Keep your alcohol intake to 2-3 units a day for both men and women. Ensure you have at least 2 alcohol free days. 
  6. If you notice any changes in symptoms contact you Heart Failure Nurse or GP. 
  7. Please ensure you bring your Heart Failure Passport to every appointment. 
  8. Ensure you have had your once only pneumonia vaccination and flu jab.   


Heart failure patients should contact their GP if they have any of the following symptoms

  • Shortness of breath
  • Swelling of feet and legs
  • Chronic lack of energy
  • Difficult sleeping at night due to breathing problems
  • Swollen or tender abdomen with loss of appetite
  • Cough with frothy sputum
  • Increased urination at night
  • Confusion and/or impaired memory
Ray Upchurch Heart Failure Nurse 2020 (5).JPG
Ray Upchurch
Yemi Chapman.jpg
Yemi Chapman

Links and resources

Useful contact numbers:

George Eliot Hospital 024 7635 1351

British Heart Foundation 0300 456 8383


Pumping Marvellous (Heart Failure Charity) 


Keep It Pumping (Heart Failure Charity)  


George Eliot Hospital Support Group

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