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George Eliot Hospital - NHS Trust
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Our Journey to EXCEL

2010
2011
2012

January

  • Trust recruits four additional A&E consultants to enhance care and improve performance.

  • The Trust goes a whole year without reporting a case of hospital acquired MRSA bloodstream bacteraemia.

 

 

April


  • The Trust publishes the first data from its ‘Smiley Card’ patient feedback initiative, covering the six month period since it started. More than 1000 people responded with 80% saying they were happy with the service and care provided.

  • Trust reports just 41 cases of hospital acquired C diff for the 2010/11 financial year, a 48% decrease on the previous year. No cases of hospital acquired MRSA bloodstream bacteraemia were reported.

 

 

 

May

  • Don Navarro joins the Trust as a non-executive director.

June

  • The Trust was highlighted as one of just 25 acute hospitals in the country to report no cases of hospital acquired MRSA bloodstream bacteraemia in the previous 12 months.

  • The Trust makes a formal commitment to pursue FT status with the submission of a Tripartite Formal Agreement to the Department of Health and NHS West Midlands.

 

July

  • Unannounced Care Quality Commission inspection assesses the Trust as providing ‘safe, good quality care’. Review examined six essential standards of quality and safety and found Trust to be compliant with all.

  • A survey by Breakthrough Breast Cancer Charity shows that 97% of patients felt that they were treated with respect and dignity by breast care staff, with many of them describing them as ‘friendly’ and ‘welcoming’. Patients were also complimentary of the high standards of communication in the department with 95% of patients stating they were completely satisfied with the way their results were explained to them.

  • Chairman Stuart Annan and Chief Executive Kevin McGee attend an extraordinary meeting of Nuneaton and Bedworth Borough Council to present the hospital’s vision for the future provision of services and asked them to support the Trust’s new bid to become an FT.

  • The Trust saves almost £1m in agency staffing costs in the first quarter of 2011/12. The situation has been helped by significant investment in staffing levels. At the beginning of the year, the Trust started the process of recruiting four new A&E consultants, three of which are newly created posts.

 

 

 

 

August


  • Cancer Nurse Specialist Tracey Kates is shortlisted in the Cancer Nurse Leader Category at the Nursing Times Awards 2011.

  • Two doctors celebrate after receiving recognition from one of the country’s top universities. Dr Vinod Patel received the university's Award for Teaching Excellence, an award that recognises lecturers who have had an exceptional impact on the learning experience of students and enhanced the profile of the teaching excellence at the university. Dr Patel was one of only four lecturers across the university to receive one of these annual awards. Dr Ponnusamy Saravanan was recognised at the same award ceremony, receiving a PhD for cutting edge research carried out into thyroid hormone replacement. Dr Saravanan’s research saw him have ten research papers published in medical journals.

September

  • The Trust takes immediate action to strengthen the staffing of its children’s services after a review concluded that training of junior paediatric doctors is no longer appropriate on the hospital site. Junior paediatric doctors will no longer access training at the hospital due, primarily, to the small number of children and limited range of conditions and illnesses doctors treat on the site.

October

  • Trust highlighted as having highest mortality rates in the country (SHMI). Also significant outlier in HSMR.

  • Trust commissions an external organisation (Mott McDonald) to conduct a comprehensive review into mortality rates.

  • Trust recruits 32 nurses, part of a drive to improve qualified to unqualified nursing ratios and patient care. This constituted a £1m investment.

  • New method of screening C diff introduced. Dual testing method is in line with best practice and means patients will get improved care.

 

 

December

  • HSMR drops below 100 (94.8)

  • Trust reports first case of hospital acquired MRSA bloodstream bacteraemia in almost two years.