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George Eliot Hospital - NHS Trust
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Our Journey to EXCEL



  • The Trust introduces the ‘Productive Ward: Releasing Time to Care’ initiative that helps staff make simple changes to their working patterns in order to free more time to care for patients.

  • Trust signs up its 8000th member.

  • The Trust is named as one of the country’s top five most improved Trusts in relation to providing single sex facilities.



  • The Trust hits its membership target of 8500.


  • Trust reports large improvement in Hospital Standardised Mortality Rate (HSMR). Figures for Oct-Dec 2008 show HSMR has dropped to 103. 

  • Results of the 2008 staff satisfaction survey show significant levels of improvement in satisfaction amongst staff. 50% of staff responded, up from 41% the previous year.

  • Trust receives conditional support from Secretary of State for its ambition to become an Foundation Trust.


  • Trust goes six months without reporting an incident of Hospital acquired MRSA bloodstream bacteraemia.



  • Trust launches online Impressions Survey to measure patient satisfaction.


  • Trust’s respiratory care team finishes runners in the West Midlands Health and Social Care Awards (Innovative Acute Care Category).


  • The Trust’s application to become an FT is rejected by the Department of Health following objections raised by Warwickshire PCT.


  • Trust is shortlisted in the Patient Safety Category at the 2009 HSJ Awards. Shortlisting recognises the success of the Leading Improvement in Patient Safety initiative that had helped to reduce C diff and MRSA.


  • The Trust hosts a conference for staff focussing on the patient experience. Keynote speaker at the conference is Cynthia Bower, Chief Executive of the CQC.

  • The Trust launches its PIPPS (Providing Information and Positive Parenting Support) initiative aimed at providing dedicated support to young parents.


  • Trust is named as one of the most improved Trusts in relation to its HSMR. HSMR was at a record low of 96, the best in Coventry and Warwickshire.

  • The care provided by the Trust is rated as good by the health care commission.

  • GEH becomes first acute trust in the country to run a GP led health centre.

  • 29th October - the first day since records began that the Trust is not treating a single patient for hospital acquired C diff.


  • Trust goes 39 days without a case of hospital acquired C diff and 160 days without a case of hospital acquired MRSA bloodstream bacteraemia.

  • Trust triumphs in the patient safety category at the 2009 Nursing Times Awards. Award recognised work done to reduce hospital acquired infections.

  • CQC review finds that the Trust is fully compliant with regulations designed to prevent the spread of infections.  The unannounced inspection was to ensure the Trust meets new government regulations to protect patients, workers and others from identifiable risks of acquiring a healthcare-associated infection.

  • Trust recruits 10,000th member.

  • Director of Nursing, Dawn Wardell, is invited to attend an event celebrating success in nursing, hosted by Prime Minister Gordon Brown at Downing Street.